Returns & Exchanges
At House of Chikankari, we strive to ensure you love your handcrafted pieces; however, if you are not completely satisfied, we offer a seamless 7-day return and exchange policy. Please ensure the garments are unworn, unwashed, and retain all original tags to be eligible for a refund or replacement.
Initiate Request
Visit our Returns Portal within 7 days of delivery and enter your Order ID and email address to select the items you wish to return or exchange.
Quality Check & Packing
Ensure the Chikankari garment is folded neatly in its original packaging with all invoice tags attached to prevent damage during transit.
Reverse Pickup
Once your request is approved, we will arrange a free reverse pickup from your doorstep within 24-48 hours by our courier partner.
Refund Processing
After the item reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing